Contact
Do you have any questions about your order, our products, deliveries or returns? The Dyliss team is here to help.
Email: contact@shopdyliss.com
WhatsApp: +351 926 418 144
We usually reply within 24 hours, Monday to Friday.
Tracking your order
Once your order has shipped, you will receive a confirmation email with your tracking number.
You can check the delivery status at any time in the “Track Order” section of our website.
Shipping and Delivery
We deliver to Portugal, Spain, Italy and the United Kingdom.
After your order is confirmed, preparation and processing take 1 to 3 working days.
Once shipped, the estimated delivery time is 5 to 10 working days with free shipping, or 4 to 7 working days with express shipping.
Delivery times may vary slightly depending on the destination, the courier and busy periods.
Returns
If you wish to return your order, you can request a return within 14 days of receiving it.
Before returning any item, please contact us by email at contact@shopdyliss.com or on WhatsApp at +351 926 418 144 to receive the return instructions.
Customer Support
For any questions about orders, products, payments, deliveries, returns or refunds, contact us at contact@shopdyliss.com or on WhatsApp at +351 926 418 144.
Our team will do its best to reply as quickly as possible.